Communication - eLearning

Description

By the end of this course you will be able to:

• Understand why communication is important in adult social care settings
• Understand how to meet the communication and language needs, wishes and preferences of an individual
• Understand how to reduce barriers to communication
• Understand confidentiality in adult social care settings

Course content

This course covers the following:

• What is Communication?
• Who do we communicate with?
• Why do we communicate?
• Types of communication
• Barriers of effective communication and how to reduce them
• Communication differences
• How to support people when communicating
• The need for confidentiality