Communication - eLearning

This course is suitable for all care staff and provides knowledge and skills to enable people to communicate more effectively when interacting with others


£2.95 + VAT



By the end of this course you will be able to:

  • Understand why communication is important in adult social care settings
  • Understand how to meet the communication and language needs, wishes and preferences of an individual
  • Understand how to reduce barriers to communication
  • Understand confidentiality in adult social care settings


Course content

This course covers the following:

  • What is Communication?
  • Who do we communicate with?
  • Why do we communicate?
  • Types of communication
  • Barriers of effective communication and how to reduce them
  • Communication differences
  • How to support people when communicating
  • The need for confidentiality