Description
By the end of this unit you will be able to:
- Understand working relationships in social care settings
- Understand the importance of working in ways that are agreed with the employer
- Understand the importance of working in partnerships with others
- Understand the implications of duty of care
- Understand support available for addressing dilemmas that may arise about duty of care
- Know how to respond to complaints
- Understand what is required for good practice in adult social care roles
- Understand how learning activities can develop knowledge, skills and understanding
- Know how a personal development plan can contribute to own learning and development
Course content
This course covers the following:
- Working relationships
- Agreed ways of working
- Working in partnerships
- Resolving conflicts
- Duty of care and dilemmas that may arise
- Responding to complaints
- Good practice, high standards and developing skills
- Learning activities and feedback
- Personal development plans
