Description
By the end of this unit you will be able to:
- Identify what types of violence and aggression are physical and non-physical forms
- Discuss the law in relation to dealing with challenging behaviours
- Identify the warning signs and the means by which violence or aggression can be anticipated
- Discuss the use of de-escalation techniques
- Discuss when and why de-briefing and incident reporting should occur
Course content
This course covers the following:
- Violence and Aggression
- Legislation
- Use of force
- Warning Signs of challenging behaviours
- Low arousal approach
- De-escalation techniques
- Reporting, recording and debriefing of incidents